Returns Policy for Online and Store Purchases
Each Cashmirino piece is created with care. Should an item not be suitable, returns are accepted within our returns policy and managed directly through our Customer Care team.
Return Window
30 days from delivery
Condition
Unworn with original tags attached
Process
Contact Customer Care
Returns
To arrange a return, please contact our Customer Care team at customerservice@cashmirino.com.
Please include your order number, the items you wish to return, and quantities.
Return Service
UK, EU & Switzerland
Complimentary collection service
International
Please arrange a tracked & insured return with your preferred courier
Returns must be sent from the country of delivery to qualify for complimentary collection service.
Conditions
Items must be returned in their original condition, with all tags attached.
Returns that do not meet these conditions cannot be accepted.