We will keep you informed at all stages during the order process. Once we have completed your order, you will receive an e-mail confirmation.
When your order has left our warehouse, you will receive an e-mail confirmation of dispatch with your unique tracking number.
We currently ship all our deliveries via UPS, but we reserve the right to change this.
Please note that your order must be placed before 12pm for the same day despatch. If you place an order on a Saturday, Sunday or a Bank Holiday, your order will be dispatched on the next working day. Our estimated delivery times are:
Orders placed from 24th November until the 25th December, customers are able to return up until Friday 12th January. From 25th December our returns policy shall return to the usual 14 days period.
Please note that orders for the UK & Europe - Order before 12pm on Wednesday 19th December.
Please note that orders for the Rest of World - Order before 12pm on Sunday 16th December
We accept all major credit and debit cards.
Your order includes prepaid customs duties and sales taxes (if applicable) for the goods that are due to be delivered to the country specified by you. Your order is also inclusive of VAT, if applicable, that is payable to the tax authorities in the UK. Cashmirino London Limited pays these charges on behalf of you.
If you have any queries regarding orders/delivery, please contact us on [email protected].